Privacy Statement

Gannon Insurance Brokers (GIB) is committed to protecting your privacy.  This privacy statement outlines how we collect, store, use and share your personal information.  For more information, read our full Privacy Policy.

By submitting your details on this website, you consent to the use of your personal information in accordance with this privacy statement.

What information do we collect?

We may collect personal information from you, either directly from you or from other parties and we may generate information about you when we carry out our business.  The types of personal information we collect about you may include your:

  • Contact information: your name, phone number, email address, postal address, physical address
  • Documents that verify your identity and other personal details: such as your passport, drivers’ licence number or IRD number
  • Interactions with us
  • Health & medical history
  • Habits: alcohol and/or illicit drug use
  • Financial and/or insurance circumstances
  • Residential/visa status
  • Convictions
  • Whether you are a Politically Exposed Person (PEP)
  • Technical information: Information about the device used to access the website or other social media sites, such as IP address, browser type, time zone settings and mobile network information.

What do we do with it?

We collect and use your personal information to provide the information and services that you request from us, and to provide you with information about other services we consider appropriate.

When necessary, we may use your information to:

  • To verify your identity and/or address
  • To respond to communications from you including contacting you electronically
  • To conduct research and statistical analysis (on an anonymised basis)
  • To defend and/or enforce our legal rights and interests, including defending a claim
  • To comply with our legal and regulatory obligations (including Anti Money Laundering/Counter Financing of Terrorism compliance and audit and reporting requirements).
  • For any other purpose authorised by you or the Privacy Act 2020.

Who do we share it with?

Besides our staff we may share this information with third parties who enable us to provide you with our services.  These include:

  • Product providers 
  • Our service out-source providers, such as IT consultants or custodians.

We will only share your personal information with third parties where it is necessary to help us do what we collected your information for, where it is required by law or where you give us authority to.

We require these third parties to adhere to our strict confidentiality requirements for handling personal information and we seek to ensure that they comply with the Privacy Act 2020.

Where do we store it?

Personal information is stored on the office IT system held at the premises of Gannon Insurance Brokers Ltd.  A copy is held onsite on an external hard-drive, stored securely in a safe. All staff members are subject to appropriate security and information handling arrangements and the information stored or processed by them remains subject to confidentiality obligations.

What are my rights?

You do not have to provide information to us.  If you choose not to provide necessary personal information when requested, we may be unable to provide certain information or services to you.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.  If you have any questions about this privacy statement or you would like to ask for a copy of the information that we hold on you, or to have it collected, please contact us at: 39a Long Melford Road, PO Box 6071, Palmerston North, Telephone +64 (06) 357 5950, or email: office@gannon.co.nz.